Asst Manager – IT (Infrastructure)

Job Responsibilities:

• This profile focuses on handling IT infrastructure at Circle Office level. Ensure efficient work output through implementing cross functional relationships across the circle.
  IT-Infra support would be key in smooth business functioning at Circle Level and would have direct impact on functional performances at Circle Level. The incumbent would need to oversee general health and high availability of It – Infra at Circle Level and ensure that SLAs (Internal/External) defined are not only met but excelled progressively without compromising on Quality of Service Delivery.

Key Skills:

• End User Support
• Network Support and Management at Circle Level
• Bandwidth Support and Management at Circle Level
• Co-ordinate Operations between Regional and Circle
• Circle Service Excellence
• Effective Service Delivery & Solutions Engagement
• Standardized IT applications & processes at Circle Level
• Efficient Vendor/Partner (Outsourced/General) Relationship and Management
• Ensure the integrity / security of data & high availability of IT Applications/Infrastructure
  
  
  
  

DGM/Sr. Mgr – IT (Voice Technology)

Job Responsibilities:
This profile focuses on setting up a Strategic Enterprise Customer Interface Application Environment encompassing Enterprise CRM within the Business Support Systems domain of IT. The responsibility would also require a thorough knowledge and experience of implementing and operating Voice Technology (IVR/ACD/EPABX/Logger) technologies especially in an outsourced environment.
This job would be the interface for various day to day operations at the governance level technology solution & services framework through successfully proven process models thus ensuring smooth functioning of all Telecom IT BSS Stake Holders.

Sr. Mgr – IT (System Admin)

Job Responsibilities:
This profile focuses on setting up Enterprise class Server Systems across the Data Centers encompassing all the relevant Operating Systems in use and planned. The job would require processes maintained for system performance (servers and storage), capacity monitoring, database management, operating system administration.

Ensuring design for growth, capacity monitoring/provisioning for any data surges in computation, storage and handling is key in this role.

Sr. Manager – IT (Planning)

Job Responsibilities:
This profile would work towards ensuring the service in IT for itself and its customers is delivered through secure & tight integration of IT processes/KPIs/SLAs/SLOs. The incumbent needs a clearly understand the GSM Telecom Business Process, Business Applications and IT and requirements arising out of the same from time to time for smooth scaling of systems to handle growth.

The profile would require to take inputs in a periodic manner not just in IT but across the functions eg. HR, Finance etc such that augmentation of hardware, software licenses etc could be incorporated with no shortfalls at any time being a Single Point of Communication as far as planning is concerned between the Partners and the Organization.

Sr. Manager – IT (Network Admin)

Job Responsibilities:
This profile focuses on Network Administration of IT environments, covering Routers, Switches, Firewalls, Directory Management, LAN (wired/wireless), WAN (wired/wireless), bandwidth management etc.
Ensuring design for growth, capacity monitoring/provisioning for any data surges in computation, Bandwidth and handling is key in this role.

Sr. Mgr – IT (EAI)

Job Responsibilities:
This job would be the responsible for integration of applications through Enterprise Middleware such as an Enterprise Application Interface (EAI). The profile would be responsible for ensuring the tight integration of applications across the Enterprise, forming a single interface for information translation, avoiding duplication of efforts and securing information integrity and uniformity.

Manager Security

Key Skills:

• Strong Technical exp. in Network security solutions
• Solution Engagement of IT – Network Security Solutions
• Effective implementation of proven processes
• Efficient Governance for Infrastructure program management
• Efficient Resource Utilization

Manager IT - DMS

Job Responsibilities:
This profile focuses on setting up and maintenance of Document Management System (DMS) within the Business Support Systems domain of IT. The responsibility requires thorough knowledge and experience of implementing and operating DMS, especially in an outsourced environment.
DMS functionality will be used for CAF storage and retrieval.This job would be the interface for various day to day operations, continuous improvements to the applications, aligned to changing business processes and strategy.

Manager IT - PoS

Job Responsibilities:
This profile focuses on setting up and maintenance of PoS Applications within the Business Support Systems domain of IT. The responsibility requires thorough knowledge and experience of implementing and operating POS, especially in an outsourced environment.
PoS functionality will be extended to:
· Direct Sales Channel
· Retail Channel
· Distribution Channel
This job would be the interface for various day to day operations, continuous improvements to the applications, aligned to changing business processes and strategy.

Manager IT - ePortals

Job Responsibilities:
This profile focuses on setting up and maintenance of ePortal Applications within the Business Support Systems domain of IT. The responsibility requires thorough knowledge and experience of implementing and operating ePortals on Java technologies, especially in an outsourced environment.
ePortals will be:
· Intranet, including HR Applications and KMS
· Business, including Web Self CareThis job would be the interface for various day to day operations, continuous improvements to the applications, aligned to changing business processes and strategy.

GM – IT (BI, Analytics & Reporting)

Job Responsibilities:

• This profile focuses on setting up a Strategic Business Intelligence & Reporting Applications Environment encompassing various Decision Support Systems like the Enterprise Data Warehousing, Analytics, Campaign Management, Churn Prediction, geared up to accommodate Dynamic reporting requirements on a situational basis.
• This profile would oversee scheduled adherence to corporate/circle reporting requirements. Creation of business dashboards with Corporate/Functional KPI Dashboards to measure performance across agreed upon matrices.
  This job would be the responsible for integration of applications through Enterprise Middleware such as an Enterprise Application Interface (EAI).

DGM – IT (Enterprise Applications)

Job Responsibilities:
This profile focuses on setting up a Strategic Enterprise Revenue Interface Application Environment encompassing Revenue Assurance, Fraud Management, ERP, Payroll and VAD/SDP technologies, geared up to accommodate dynamic changes such as MNP, 3G etc. with and within the Business Support Systems domain of IT.
This job would be the interface for various day to day operations at the governance level of technology solution & services framework through successfully proven process models thus ensuring smooth functioning of all Telecom IT BSS Stake Holders.

Sr. Mgr – Value Added Services,Service Delivery Platform

Job Responsibilities:

This profile focuses on setting up a Strategic VAS and Service Delivery Platform technologies and geared up to accommodate dynamic changes in Telecom with and within the Business Support Systems domain of IT. The roles also covers the following :
Content Management
Policy enforcement
SDP Operation and Management
Co-ordination with Content providers for Technical feasibilities
WAP portal management
Exposure to the Interface with OSS and BSS components
Managing the e-Recharge operations
Managing the DSTK platform
This job would be the interface for various day to day operations at the governance level of technology solution & services framework through successfully proven process models thus ensuring smooth functioning of all Telecom IT BSS Stake Holders.

Manager – Revenue Assurance

Job Responsibilities:

This profile focuses on setting up a Strategic Revenue Assurance system, geared up to accommodate dynamic changes such as MNP, 3G etc. with and within the Business Support Systems domain of IT. The roles also covers the following :
Billing Operations expertise and fundamentals
Strong functional / technical knowledge over Revenue Assurance
Revenue Assurance system operations
Support various Control Points like Postpaid Billing, Interconnect Billing, Prepaid billing and Network elements.
Knowledge over Revenue assurance interfaces
This job would be the interface for various day to day operations at the governance level of technology solution & services framework through successfully proven process models thus ensuring smooth functioning of all Telecom IT BSS Stake Holders. Experience on Telecom RA products will be an added advantage.

Manager-FMS

Job Responsibilities:

This profile focuses on setting up a Strategic Fraud Management System, geared up to accommodate dynamic changes such as MNP, 3G etc. with and within the Business Support Systems domain of IT. The roles also covers the following from FMS perspective:
Knowledge billing operations and support
Strong technical/functional knowledge over fraud management
FMS system operations
Support various external Control Points like Postpaid Billing, Interconnect Billing, Prepaid billing and Network elements.
Knowledge over FMS system interfaces
This job would be the interface for various day to day operations at the governance level of technology solution & services framework through successfully proven process models thus ensuring smooth functioning of all Telecom IT BSS Stake Holders. Experience on Telecom FMS product will be an added advantage.

Business Analyst-Provisioning

Job Description :

• Resource having exposure in provisioning-Oracle ASAP
• Good understanding of Provosioning
• Must have at least 5+ experience in Telecom field Technical Skills
• Ability to take detailed no tes and publish daily minutes about what transpired during the JAD workshops.
• Ability to model the customers business using an excellent understanding of business object modeling techniques.
• A bility to weigh trade-offs between cost, time, complexity, and ease-of-use
• Ability to identify scope expansion and manage expectations accordingly
• Ability to develop detailed, task-oriented esti mates to build and implement the system
• Ability to clearly articulate assumptions under which plans and estimates are given.
• Ability to listen actively, critically analysis and penetrate to the real issues
• Ability to manage relationships and expectations of the business users and work with staff at all levels.
• Having Knowledge of Transformation and Migration
• Superior written and presentation skills.
• Ability to formulate
• Best Practice solution approach to resolving customer requirements
• Excellent written and spoken English.
  
  Technical Skills
• Ability to Map AS-IS to TO-BE
• Ability to take detailed notes and publish daily minutes about what transpired during the JAD workshops.
• Ability to model the cus tomers business using an excellent understanding of business object modeling techniques.
• Ability to weigh trade-offs between cost, time, complexity, and ease-of-use
• Ability to identify scope ex pansion and manage expectations accordingly
• Ability to develop detailed, task-oriented estimates to build and implement the system
• Ability to clearly articulate assumptions under which plans and estimates are given.
• Ability to listen actively, critically analysis and penetrate to the real issues
• Ability to manage relationships and expectations of the business users and work with staff at all levels .
• Having Knowledge of Transformation and Migration
• Superior written and presentation skills.
• Ability to formulate
• Best Practice solution approach to resolving custo mer requirements
• Excellent written and spoken English

Business Analyst-Order Management

Job Description

• Must have at least 5+ experience in Telecom field good understanding of Order Management domain of OSS/BSS technical Skills.
• Ability to take detailed notes and publish daily minutes about w hat transpired during the JAD workshops.
• Ability to model the customers business using an excellent understanding of business object modeling techniques.
• Ability to weigh trade-offs between co st, time, complexity, and ease-of-use
• Ability to identify scope expansion and manage expectations accordingly
• Ability to develop detailed, task-oriented estimates to build and implement the syst em
• Ability to clearly articulate assumptions under which plans and estimates are given.
• Ability to listen actively, critically analysis and penetrate to the real issues.
• Ability to manage rela tionships and expectations of the business users and work with staff at all levels .
• Having Knowledge of Transformation and Migration .
• Superior written and presentation skills.
• Abil ity to formulate
• Best Practice solution approach to resolving customer requirements .
• Excellent written and spoken English .
  Technical Skills
• Ability to Map AS-IS to TO-BE .
• Ability to take detailed notes and publish daily minutes about what transpired during the JAD workshops.
• Ability to model the cus tomers business using an excellent understanding of business object modeling techniques.
• Ability to weigh trade-offs between cost, time, complexity, and ease-of-use
• Ability to identify scope ex pansion and manage expectations accordingly
• Ability to develop detailed, task-oriented estimates to build and implement the system
• Ability to clearly articulate assumptions under which plans and estimates are given.
• Ability to listen actively, critically analysis and penetrate to the real issues
• Ability to manage relationships and expectations of the business users and work with staff at all levels
• Having Knowledge of Transformation and Migration
• Superior written and presentation skills.
• Ability to formulate .
• Best Practice .
• Solution approach to resolving custo mer requirements.
• Excellent written and spoken English.

Business Analyst-Enterprise reporting

Job Description

• Must have at least 5+ experience in Telecom field good understanding of Enterprise reporting /Bill presentation .
• Ability to take detailed notes and publish daily minutes about what transpired during the JAD workshops.
• Ability to model the customers business using an excellent understanding of business object modeling techniques.
• Ability to weigh trade-offs bet ween cost, time, complexity, and ease-of-use.
• Ability to identify scope expansion and manage expectations accordingly
• Ability to develop detailed, task-oriented estimates to build and implement t he system
• Ability to clearly articulate assumptions under which plans and estimates are given.
• Ability to listen actively, critically analysis and penetrate to the real issues .
• Ability to mana ge relationships and expectations of the business users and work with staff at all levels .
• Having Knowledge of Transformation and Migration .
• Superior written and presentation skills.
• Ability to formulate .
• Best Practice solution approach to resolving customer requirements .
• Excellent written and spoken English.

Technical Skills

• Ability to Map AS-IS to TO-BE .
• Ability to take detailed notes and publish daily minutes about what transpired during the JAD workshops.
• Ability to model the cus tomers business using an excellent understanding of business object modeling techniques.
• Ability to weigh trade-offs between cost, time, complexity, and ease-of-use .
• Ability to identify scope ex pansion and manage expectations accordingly .
• Ability to develop detailed, task-oriented estimates to build and implement the system .
• Ability to clearly articulate assumptions under which plans and estimates are given.
• Ability to listen actively, critically analysis and penetrate to the real issues .
• Ability to manage relationships and expectations of the business users and work with staff at all levels.
• Having Knowledge of Transformation and Migration
• Superior written and presentation skills.
• Ability to formulate .
• Best Practice solution approach to resolving customer requirements.
• Excellent written and spoken English.

Business Analyst-EBPP

Job Description

• Must have at least 5+ experience in Telecom field Strong understanding of billing, web self care and EBPP.
• Ability to take detailed notes and publish daily minutes about wh at transpired during the JAD workshops.
• Ability to model the customers business using an excellent understanding of business object modeling techniques.
• Ability to weigh trade-offs between cos t, time, complexity, and ease-of-use Ability to identify scope expansion and manage expectations accordingly .
• Ability to develop detailed, task-oriented estimates to build and implement the syste m Ability to clearly articulate assumptions under which plans and estimates are given.
• Ability to listen actively, critically analysis and penetrate to the real issues .
• Ability to manage relat ionships and expectations of the business users and work with staff at all levels .
• Having Knowledge of Transformation and Migration .
• Superior written and presentation skills.
• Ability to formulate .
• Best Practice solution approach to resolving customer requirements .
• Excellent written and spoken English .

Technical Skills

• Ability to Map AS-IS to TO-BE
• Ability to take detailed notes and publish daily minutes about what transpired during the JAD workshops.
• Ability to model the cus tomers business using an excellent understanding of business object modeling techniques.
• Ability to weigh trade-offs between cost, time, complexity, and ease-of-use.
• Ability to identify scope ex pansion and manage expectations accordingly .
• Ability to develop detailed, task-oriented estimates to build and implement the system .
• Ability to clearly articulate assumptions under which plans and estimates are given.
• Ability to listen actively, critically analysis and penetrate to the real issues .
• Ability to manage relationships and expectations of the business users and work with staff at all levels.
• Having Knowledge of Transformation and Migration .
• Superior written and presentation skills.
• Ability to formulate .
• Best Practice solution approach to resolving custo mer requirements .
• Excellent written and spoken English.

Associate Technical Consultant-Provisioning

Job Description

• Telecom operational supoort/maintenance background in OSS/ BSS - resource having strong experience in provisioning- Oracle ASAP product Suite .
• Good understanding of Provosioning .
• Working experi ence in operational support of Provisioning, Billing, OSS, Service Assurance, Service Fulfillment .
• Good analytical and customer handling skill.
• Should have a good knowledge of SDLC of project.
• Telecom operational supoort/maintenance background in OSS/ BSS - resource having strong experience in provisioning- Oracle ASAP product Suite .
• Good understanding of Provosioning .
• Working experi ence in operational support of Provisioning, Billing, OSS, Service Assurance, Service Fulfillment.

: Associate Technical Consultant-Enterprise Reporting

Job Description

• Telecom OSS/BSS background strong knowledge in Enterprise reporting /Bill presentation .
• Must have experiece Pitney Bowes product Suite.
• Good analytical and customer handling skill.
• Should have a good knowledge of SDLC of project.
• Telecom OSS/BSS background strong knowledge in Enterprise reporting /Bill presentation .
• Must have experiece Pitney Bowes product Suite .
  

Associate Technical Consultant-EBPP

Job Description

• Telecom background in OSS/ BSS particularly web self care / EBPP - Pitney Bowes Product Suite.
• Strong understanding of billing, web self care and EBPP.
• Must have strong understanding of SLA based enviornment and worked in a risk/reward type of SLA setup.
• Good analytical and customer handling skill. Should have a good knowledge of SDLC of project.
• Telecom background in OSS/ BSS particularly web self care / EBPP - Pitney Bowes Product Suite.
• Strong understanding of billing, web self care and EBPP.
• Must have strong understanding of SLA bas ed enviornment and worked in a risk/reward type of SLA setup.

Associate Technical Consultant-Order Mangement

Job Description

• Product Expertise in Oracle OSM,OM (Order Management), and Billing with sound knowledge of integration across systems like CRM/OM/Billing/Provisioning.
• Broad understanding of Order Management domain of OSS/BSS.
• Understanding of Software Development Life Cycle (SDLC)
• Experience in various phases like Requirements, Analysis, Design, Development and Testing in GSM environment.
• Good analytical and customer handling skills.

Solution Architect-Billing

Job Description

• Strong Telecom OSS project delivery background in OSS implementation.
• Should have managed end-to-end implementation of atleast 2 Telecom projects across Billing, OSS, Service Assurance, Service Fulfillment, M ediation, Provisioning, etc.
• Overall knowledge in OSS area like Billing Rating, Order Management system, Network Inventory, Provisioning, Activation.
• Should have experience in large projects on on-shore/off-shore delivery model .
• Should have good presentation skill and solution architecting skill in Systems & Solutions Integration knowledge Experience with OSS COTS product - Billing produ cts - Geneva, Intec SingleView, BSCS, Oracle BRM, Metasov,Intec Mediation, etc.
• Must be willing to go on-site for project duration Broader familiarity with Telecom OSS/BSS domain outside core ex pertise would be a strong plus .
• Responsible for working with clients and to define the scope of the project, clarify the system specification.
• Requirement Analysis.
• Understand customers requirement and prepare Business function Mapping.

Solution Architect-Billing

Job Description

• Strong Telecom BSS project delivery background in OSS implementation - Managed end-to-end implementation of atleast 2 Telecom projects across Billing, BSS, Service Assurance, Service Fulfillment, M ediation, Provisioning, etc.
• Overall knowledge in BSS area like Billing Rahave experience in large projects on on-shore/off-shore delivery model.
• Should have good presentation skill.
• Solution architecting skill in Systems & Solutions Integration knowledge.
• Experience with BSS
• COTS product - Billing products - Geneva, Intec SingleView, BSCS, Oracle BRM, Metasov,Intec Mediation, etc.
• Must be willing to go on-site for project duration.
• Broader familiarity with Telecom OSS/BSS domain outside core ex pertise would be a strong plusting, Order Management system, Network Inventory, Provisioning, Activation.

Lead Consultant-Billing

Job Description

• Project delivery background in OSS/BSS implementation across Billing, OSS, Service Assurance, Service Fulfillment, Mediation, Provisioning, etc.
• Overall knowledge in OSS/BSS area like Billing Rating, Order Management system, Network Inventory, Provisioning, Activation.
• Should have experience in large projects on on-shore/off-shore delivery model.
• Experience with OSS/BSS
• COTS product - Billing products - Geneva, Intec SingleView, BSCS, Oracle BRM, Metasov,Intec Mediation, etc.
• Must be willing to go on-site for project duration.
• Broader familiarity with Telecom OSS/BSS domain outside core expertise would be a strong plus
  In-depth understanding of Processes, Systems, Technologies used in TELCO "Strong Telecom OSS/BSS project delivery background in OSS/BSS implementation
• Should have managed end-to-end implementation of atleast 2 Telecom projects across Billing, OSS, Service Assurance, Service Fulfil lment, Mediation, Provisioning, etc.

Technical Consultant-Provisioning

Job Description

• Resource having exposure in provisioning-Oracle ASAP.
• Good understanding of Provosioning .
• Must have at least 5+ experience in Telecom field Technical Skills .
• Ability to take detailed no tes and publish daily minutes about what transpired during the JAD workshops.
• Ability to model the customers business using an excellent understanding of business object modeling techniques.
• A bility to weigh trade-offs between cost, time, complexity, and ease-of-use .
• Ability to identify scope expansion and manage expectations accordingly .
• Ability to develop detailed, task-oriented esti mates to build and implement the system.
• Ability to clearly articulate assumptions under which plans and estimates are given.
• Ability to listen actively, critically analysis and penetrate to the real issues .
• Ability to manage relationships and expectations of the business users and work with staff at all levels .
• Having Knowledge of Transformation and Migration .
• Superior wri tten and presentation skills.
• Ability to formulate .
• Best Practice solution approach to resolving customer requirements ? Excellent written and spoken English .
  
  Technical Skills
• Ability to Map AS-IS to TO-BE .
• Ability to take detailed notes and publish daily minutes about what transpired during the JAD workshops.
• Ability to model the cus tomers business using an excellent understanding of business object modeling techniques.
• Ability to weigh trade-offs between cost, time, complexity, and ease-of-use .
• Ability to identify scope ex pansion and manage expectations accordingly .
• Ability to develop detailed, task-oriented estimates to build and implement the system.
• Ability to clearly articulate assumptions under which plans and estimates are given.
• Ability to listen actively, critically analysis and penetrate to the real issues .
• Ability to manage relationships and expectations of the business users and work with staff at all levels .
• Having Knowledge of Transformation and Migration .
• Superior written and presentation skills.
• Ability to formulate.
• Best Practice solution approach to resolving custo mer requirements .
• Excellent written and spoken English.

Technical Consultant-EBPP

Job Description

• Telecom background in OSS/ BSS particularly web self care / EBPP - Pitney Bowes Product Suite.
• Strong understanding of billing, web self care and EBPP
• Good analytical and customer handling skill.
• Should have a good knowledge of SDLC of project.

Technical Consultant-Enterprise reporting

Job Description

• Telecom OSS/BSS background strong knowledge in Enterprise reporting /Bill presentation
• Must have experiece Pitney Bowes product Suite
• Good analytical and customer handling skill.
• Should have a good knowledge of SDLC of project.
• have experiece Pitney Bowes product Suite.

Technical Consultant

Job Description

• Strong Telecom project delivery background in OSS/BSS implementation or Support - Managed end-to-end implementation or support of atleast 3 Telecom projects across Billing, OSS, Service Assurance, S ervice Fulfillment, Mediation, Provisioning, etc.
• Strong Project management experience (PMP preferable).
• Strong client engagement skills.Should have managed a large program on on-sho re/off-shore delivery model .
• Ensure that service delivery takes place based on the Service level agreements
  Responsible for working with clients and to define the scope of the project, clarify the system specification, understand their work practices and the nature of their business.
• Responsible for man aging the customer accounts in terms of SLA delivery, Customer satisfaction, Customer reviews, renewals/ enhancement of business Manage and supervise assigned operations.

Technical Consultant-OSS/BSS

Job Description

• Strong Telecom project delivery background in OSS/BSS implementation or Support - Managed end-to-end implementation or support of atleast 3 Telecom projects across Billing, BSS, Service Assurance, S ervice Fulfillment, Mediation, Provisioning, etc.
• Strong Project management experience (PMP preferable) Strong client engagement skills .
• Should have managed a large program on on-shore/off-shore delivery model .
• Ensure that service delivery takes place based on the Service level agreements
  Responsible for working with clients and to define the scope of the project, clarify the system specification, understand their work practices and the nature of their business .
• Responsible for man aging the customer accounts in terms of SLA delivery, Customer satisfaction, Customer reviews, renewals/ enhancement of business Manage and supervise assigned operations.

Technical Consultant-Order Management

Job Description

• Product Expertise in Oracle OSM , OM (Order Management), and Billing with sound knowledge of integration across the systems like CRM/OM/Billing/Provisioning.
• Broad understanding of Order Management d omain of OSS/BSS Understanding of Software Development Life Cycle (SDLC) and experienced in various phases like Requirements, Analysis, Design, Development and Testing in GSM environment.
• Good analytical and customer handling skill. Should have a good knowledge of SDLC of project.
• Product Expertise in Oracle OSM , OM (Order Management)
• Billing with sound knowledge of integration across the system like CRM/OM/Billing/Provisioning. Broad understanding of Order Management d omain of OSS/BSS .
• Understanding of Software Development Life Cycle (SDLC) and experienced in various phases like Requirements, Analysis, Design, Development and Testing in GSM environment.

Project Manager

Job Description

• Telecom operational supoort/maintenance background in OSS/ BSS - resource having exposure in provisioning-Metasolv 6 Good understanding of Provosioning Working experience in operational suppo rt of Provisioning, Billing, OSS, Service Assurance, Service Fulfillment .
• Must have worked in a teams of around 5-6 people in shifts.
• Must have strong understanding of SLA based enviornment and worked in a risk/reward type of SLA setup .
• Manage the OSS Support for Unitech in Gurgaon.
• Will be a part of the overall project management team managing the overall contract.
• Dat to Day operation / support on Provisioning for pre-paid and po st-paid environment.
• Analysing the provisioning error/ response Knowledge of SMSC server Modification
• Enhancement of scripts from time to time as per business needs.

Project Manager-Order Mangement

Job Description:

• Product Expertise in Oracle OSM , OM (Order Management), and Billing with sound knowledge of integration across the systems like CRM/OM/Billing/Provisioning.
• Broad understanding of Order Management d omain of OSS/BSS
• Experience in programming/scripting languages (Specially XML,Java,Pl/Sql,Weblogic) and Data Translation formats.
• Good OSS/BSS background with experience in system integration with telecom service provider.
• Understanding of Software Development Life Cycle (SDLC) and experienced in various phases like Requirements, Analysis, Design, Development and Testing in GSM environment.
• Project Management Skills.

Project Manager-Billing

Job Description:

• Telecom background in OSS/ BSS particularly web self care / EBPP - atleast 5 yrs of working in a managerial position in an operational environment .
• Strong understanding of billing, web self care and EBPP.
• Must have worked on such projects with J2EE technologies Must have managed teams of around 7-10 people .
• Must have strong understanding of SLA based enviornment and worked in a risk/re ward type of SLA setup .
• The candidate will be in-charge of all web self care transformation activities.
• Needs to manage the web self care / EBPP implementation/SI in term of Wipros scope of responsibilities from a contractua l perspective.
• Will be required to closely manage the team to ensure adherence to SLA and liaise with the client Operations Director on a regular basis.

Project Manager-Java

Job Description:

• Telecom OSS/BSS background .
• Strong experience in Java/J2EE development - Hands on technical roles.(mandatory)
• Telecom project delivery background in implementing/ development of Enterprise reporting /Bill presentation for atleast 2 live client projects with applications like Dataflow suite of Pitney Bowes.
• Broader familiarity with Telecom OSS/BSS domain outside core expertise would be a strong plus .
• Nice to have experience with products like Pitney Bowes Dataflow suite, Pitney Bowes EBPP, Amdocs EBPP, etc.
• Must be willing to go on-site for project duration Provide Technical Leadership for the enterprise data reporting component of the the OSS/BSS Implementation project for Unitech from GGN.
• Will be a part of the technical leadership team managing the overall implementation of Enterprise Data integration, data Manipulation and enterprise reporting.
• Will report to the Solution Architect and project managers.
• Need to work on Data integration , da ta Manipulation and reporting.

Program Manager

Job Description:

• In-depth understanding of Processes, Systems, Technologies used in TELCO.
• Handling customer escalations on Operations related matters.
• In-depth knowledge of SLA AdherenceVery good verbal and written communication skills
• Ability to deal with multiple Stakeholders within the customer organization.
• Ability to work as part of a team, manage large team of size 40/60 people , manage and provide technical directions to team members.
• Should have worked on onsite/offshore delivery model .
• Experienced in handling large onsite team and coordinating with offsh ore delivery team.
• Be aware of the commonly used COTS for a Telco.
• Should have Functional knowledge of following telecom systems:o Customer Care & CRM o Order Management & Provisioning, Billing In-depth knowledge of SDLC .

GM-BI

GM-CI Applications

Experience-Minimum 15 years with Telecom Background
Location-Mumbai


Responsibility
• Solution Engagement – Business Intelligence, Analytics & Reporting
• Architecture and Design of BI Applications
• Effective implementation of proven processes
• Efficient Incorporation of various measurement Dashboards at various levels.
• Tight Integration of Applications in a Heterogeneous environment through EAI